Effective date: September 14, 2026
About this policy
GX Labs LLC is a Washington state limited liability company in the United States. This policy covers our informational website at gxlabs.info and inquiries sent using its contact email. It does not cover data handled inside VeilByte or other applications.
A simple informational website
This website introduces GX Labs and our software. You can browse without creating an account. We do not run visitor analytics, advertising, tracking pixels, mailing lists, or public comments on this site. We do not sell personal information or share it for targeted advertising.
Information handled when you visit or contact us
Technical requests
Our hosting and security services receive technical information needed to deliver pages and prevent abuse. This may include your IP address, request time, requested page, browser information, referring page, and response status. These services may record request and security logs even though we do not run visitor analytics.
Email you choose to send
If you email support@gxlabs.info, we and our email provider receive your email address, message, normal email metadata, and any name or attachments you supply. Sending email is voluntary. Please do not send passwords, payment details, private screenshots, or other unnecessary sensitive information.
Cookies
WordPress may set necessary cookies on its login and administration pages for authentication, security, and preferences. Hosting or security services may also use cookies needed to deliver or protect the site. We do not use advertising or analytics cookies. Ordinary public browsing does not require WordPress login cookies.
We do not track visitors across other websites. Our practices are the same whether or not your browser sends a Do Not Track signal.
Use and sharing
We use technical information to operate and protect the website and diagnose problems. We use email correspondence to answer your inquiry and complete necessary follow-up, not to add you to a marketing list. Our hosting, security, and email providers process information needed to supply those services. We may also disclose information when required by law or to address fraud, abuse, or threats to safety.
Where applicable data protection law requires a legal basis, we rely on our legitimate interests in operating a secure company website and responding to inquiries, and on compliance with legal obligations where required.
Retention
We do not keep a separate visitor-profile or marketing database. Email inquiries are kept while we respond and complete necessary follow-up. We delete them when no longer needed for those purposes, unless a legal obligation or an unresolved dispute requires retention.
Technical logs are retained for operational, troubleshooting, and abuse-prevention needs under the retention and rotation settings of our hosting and security services. Copies of deleted information may remain in routine provider backups until those backups expire or are overwritten.
Where information is processed
GX Labs is based in Washington, United States. Our service providers may process information in the United States and other countries where they operate. You can contact us for information about our providers and processing locations.
Your questions and rights
Email support@gxlabs.info to ask about information we hold, request access, correction, or deletion, or raise a privacy concern. Depending on applicable law, you may also have rights to restrict or object to processing, receive a portable copy of your information, or complain to a data protection regulator.
We may need enough information to locate the relevant records and verify your request. We will respond as required by applicable law and explain if we cannot identify information relating to you or must retain certain records.
Children
This website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us personal information, contact us so we can address it.
Changes to this policy
We will update this policy if our website or information practices change. The effective date above identifies the version published on this page.
Contact
GX Labs LLC
Washington, United States
support@gxlabs.info